SiteGround is a web hosting company founded in 2004 and servicing more than 500,000 domains worldwide. It provides shared hosting, cloud hosting and dedicated servers. Currently, the company employs over 400 people.
Server infrastructure and setup
SiteGround has data centers in 5 countries, the United States, the Netherlands, UK, Milan and Singapore. SiteGround runs CentOS, Apache, MySQL, PHP and WHM/cPanel on its servers. The company has developed software solutions for account isolation, monitoring and reaction, and speed-optimization, sold under the 1H brand and used by other Linux hosting companies. Their in-house built SuperCacher provide users to boost their website speed and with the help LXC technology, they managed to build cutting edge server technology to deliver maximum server uptime.
In 2008, the company introduced the best account isolation protocol which protect each and every single account on a shared server. Before that, it was impossible and now the same system to isolate shared hosting account is commonly used by many web hosts.
SiteGround uses SSD (Solid State Drives) to store data that is why their servers are way faster than any other shared hosting service.
Involvement in open-source communities
SiteGround works with open source communities such as Joomla, WordPress,. Magento, and others. It provides custom server and application solutions for many open source applications, offers a collection of free tutorials and templates for many applications, and organizes educational webinars on different topics.
Data-Centers in 5 different locations:
SiteGround partners with multiple companies such as SingleHop, SoftLayer, CloudFlare, OpenSRS, cPanel, GlobalSign, Softaculous, 1H, Spam Experts, and Open Classifieds.
Finding the right website hosting provider has grown more difficult in recent years because of the glut of companies out there ready to make big promises, collect your checks, and then under deliver.
SiteGround and other hosting companies like it know there is still a competitive benefit to be had in the marketplace by delivering on promises and offering dozens of benefits that add to the experience long after you have committed to their product. A website hosting company can literally make or break your website, and teaming up with the wrong kind will have you pulling your hair out and possibly too frustrated to go on. However, if you stick to sites like SiteGround, which employ the following, you should always have the level of quality service that you need in a provider.
For starters, you need to be able to reach whoever with your questions, comments, and concerns, any time of the day or night. With a great number hosting providers keeping the same hours that your employers do, it can be difficult to work on your website or internet business unless you are already doing it full-time. Unfortunately, this is not possible for a great number Internet entrepreneurs starting out. SiteGround and some of the other veteran companies out there post user service expert at your beckon call any time of the day or night. If you have any technical issues or questions with regard to the service, billing-virtually anything-then you can catch way outs through an internet chat service, email, or a phone call.
But basic questions of functionality can often be taken care of through the use of an intuitive control panel, or cPanel. cpanel web hosting allows you to make most of the key decisions with regard to how your site looks and operates. Since it is so easy to work with, a great number site owners and internet business expert can forgo the hiring of a technical wizard to make updates and upgrades to the site. This places more control and a better sense of understanding in one’s own hands and enables the creation of a website one can truly be proud of.
- cPanel Demo
While the cPanel is one of the most important aspects of finding the right website hosting company, sites like SiteGround go one step further and allow users to pay for unlimited access to data storage, domain purchasing, and transfer rates so that a site will never become a fool of its own success. By taking care of this upfront, there will never be any question as to whether or not your site(s) can handle the demands of a bump in traffic. You can also manage all sites through one service Business Management Articles, thus streamlining your business and making it easier to achieve success in the internet marketplace.
If you’re not currently hosted with SiteGround and want to see a cPanel demo, this will help you explore the different options once you purchase a SiteGround plan. You will find many features I’ve gone over including Cloudflare CDN, autoupdates, autoinstallers, staging, backups, email, WordPress tools like their SuperCacher plugin, and plenty of other features.
2. Uptime Technology
SiteGround has outstanding uptime technology that is actually 99.99%. If you’ve ever experienced internal server errors, bad gateways, connection failures, and other messages when your site goes down, you shouldn’t get this with SiteGround. I use Uptime Robot to monitor my uptimes which are at 100%. They use Linux containers, server monitoring, secure account isolation, etc. Other WordPress hosts say 99.99% but fail to deliver. Not SiteGround.
Seriously, check their Facebook Page and you’ll see customers love these updates…
If you’ve spent any time at all shopping for a web host, you’re familiar with the importance of uptime. A hosting company’s uptime percentage tells you how often, on average, you can expect your website to be “down” or unavailable.
It’s not possible for any hosting service to claim 100% uptime since there are too many variables in play to be sure that there will never be a downtime. However, SiteGround does guarantee a 99.99% uptime.
That’s impressive by any standard, and they live up to it. They use monitoring software that notifies them immediately when there is an outage and works to resolve it.
To put it in perspective, 99.99% uptime means that your site might be down for a little over four hours in any six month period.
SiteGround’s uptime percentages are truly impressive. Their overall average is 99.99% uptime, and a look at their website in April of 2017 revealed:
- A monthly average uptime for the past 30 days of 99.999%
- An annual average uptime for the past 365 days of 99.996%
In practical terms, SiteGround’s customers hardly ever have to worry about their websites not being available.
3. Speed Technology
SiteGround has Always the Hottest Speed Technologies!
Latest web hosting speed technologies are SiteGround`s passion. It does not matter if it is faster hardware, an innovative network architecture or a new software solution. If there is something that can make your website faster, SiteGround will be among the first to implement it.
SSD drives on all plans!
Files and databases on all of SiteGround shared hosting plans are stored on cutting-edge Solid State Drive technology. SSDs provide for a 1000x increase in input/output operations as compared to regular drives.
SSD drives are included in all shared and cloud plans.
NGINX server speed
SiteGround uses NGINX web server technology to speed up the load of the static content of all the websites they host.
NGINX setup is included in all shared and cloud plans. It is also available for dedicated servers as part of the performance boosters.
For the most popular applications – WordPress, Joomla and Drupal SiteGround has also built their own caching mechanism based on NGINX reverse proxy. It speeds up dramatically the serving of the dynamic content of the sites too. SiteGround SuperCacher also allows website speed optimization through memcached and Google page speed.
Learn how to activate the SuperCacher
Free CDN available
SiteGround free Cloudflare CDN makes your website load faster in any part of the world by caching its content and distributing it over multiple data centers. When foreign visitors access your website, our CDN delivers the content much faster from the data center closest to them.
Learn how to activate the Cloudflare CDN
HTTP/2 enabled servers
HTTP/2 is the newest network protocol, which significantly speeds up loading of websites in the browser. SiteGround is proud to be among the first hosts to support it on all their servers. HTTP/2 requires encrypted connection. To allow anyone take advantage of this great protocol SiteGround provides Let’s Encrypt free SSL Certificates.
Learn how to activate Let’s Encrypt and HTTP/2
PHP7 and HHVM
Whenever a technology or update is introduced, that makes php executions faster, you can count on SiteGround Developer Engineers to implement it promptly on SiteGround servers. For example, SiteGround made it possible for their users to take advantage of PHP7, which is known for its great speed benefits, while it was still in beta.
Learn how to activate PHP7 for your account
Learn how to activate HHVM on a cloud account
Speed test results
SiteGround has used several tools like Pingdom.com, Google PageSpeed, the page loading speed tool included in Chrome browser and ySlowextension for Mozilla to measure our website speed and its optimization level. The site shows consistent results of loading below 1 second from different world locations(The numbers we had are in the range 0.66-0.88 secs).
Just to give you a little context how this compares with others: from the 15 other leading web hosts they have tested only one has achieved similar loading results. However, our home page structure is considerably more complex and includes more images, java script and dynamic content. The average loading time for the industry is around 2 sec, which is more than 2 times slower than their results.
How did SiteGround achieve that?
On top of all those optimizations they did, SiteGround also started caching their website using the same principles that are behind the SiteGround SuperCacher, making the HTML generation of all pages nearly immediate. HTML is now delivered to the end user within just 0.01 seconds plus the round trip time of the packets. And this is INSANELY FAST. All the other optimizations they did account for only 30% of the speed optimization, wheras the SuperCacher does the rest of the speeding up. SiteGround’s website now uses all of the following – SuperCacher Dynamic Caching, Memcached and SuperCacher static caching.
Is this magic applicable for its customers’ websites?
Yes, absolutely! Actually, the speed optimization tools were available to SiteGround customers even before its new website launch:
SiteGround has included a CDN service that can be used free of charge. It not only distributes a copy of your website to different geographical locations but includes options for further speed optimization like autominify and railgun.
SiteGround has also provided access to all caching options through its SuperCacher to all customers that use a plan higher than the StartUp. With just few clicks you can improve your site performance drastically.
So, go on and make your website faster now! It is easy — you just have to switch on the corresponding tools in your cPanel:
4. Support : Tickets Answered In 10 Minute
A hosting service can have state-of-the-art technology and good security, but for most people, it’s what happens when things go wrong that matters the most.
SiteGround is a company that prides itself on client support. They make customer service a priority and it shows in their reviews and the loyalty of their clients.
The fact is that SiteGround’s response times leave their competitors in the dust. The average response time for a ticket for their closest competitor is 44 minutes – but SiteGround’s response time is just eight minutes.
They offer three ways to get support:
- Chat support will get you an immediate reply and is available 24 hours a day
- Likewise, phone support is staffed around the clock and will get you an instant reply
- Submitting a ticket will get you a reply in less than 10 minutes – less if you have paid for one of their priority services
Instead of waiting hours (or even days) for help with your site, you can count on SiteGround to give you a timely response. Of course, that means you can pass on the same excellent services to your site’s users.
SiteGround is undoubtedly setting the standard for support. Their team is SUPER helpful with WordPress (they also participate in tons of WordCamps) and have actually tweaked my Wordfence settings when I was having issues. Tickets are usually answered within 10 minutes especially if you have their GrowBig and GoGeek plan which come with priority support. And if you’re currently hosted somewhere else, SiteGround will migrate you for free.
It’s the fastest support in the industry…
People love their support…
5. Security : SiteGround’s Always On Their Game
SiteGround`s team of security specialists work around the clock in order to provide you with a safe WordPress environment that you can use to create your sites without worrying whether you hosting account is secured or not.
- Automatic WordPress Updates
- Expert Security Team
- State-of-the-art Account Isolation System
- WordPress-specific Firewall
- Latest PHP & MySQL Versions
SiteGround uses Linux containers and account isolation to prevent other websites on your server from effecting yours, plus ongoing patches and security monitoring. Of course you should change your generic Admin username and install a plugin like Wordfence, but SiteGround will do their part. Their development team constantly makes sure your site isn’t affected by threats which (if your site has ever been hacked) you know how important it is…Here’s how SiteGround protects your website (also listed on the features page)…
HackAlert is the latest malware detection and early warning system available out there, powered by SiteGround partner GlobalSign-one of the longest established Certification Authorities and specialists in SSL security.
Malware is developed and improved every day to compromise PCs and spread viruses, hijack computers or steal personal information. One of the biggest fears of website owners is for their site to be infected with hidden malicious code and then used as a vehicle to distribute it to the website visitors. Unless remedied quickly, an infected website will shortly be flagged or blacklisted by search engines like Google for hosting malicious content. When visiting a flagged website, its visitors and potential customers will see worrying warnings about the site potentially harming their computers. In both cases, you can expect a steady drop in your website traffic, at the least.
HackAlert is a new, cloud-based service that identifies hidden zero-day malware and drive-by downloads in websites and online advertisements. Its greatest strength lies in its early-warning function- it sends out an immediate warning to the website owner, before search engines blacklist the website. This allows for an immediate remedy action to protect customers, their business reputation and revenues.
What’s even more, HackAlert is delivered as a web service – SiteGround customers only need to activate it for the domain name of their choice – no need to install appliances or download any software.
Existing customers will be able to add HackAlert to their domain names on the link below by visiting their SiteGround Customer Area : SiteGround Clients HackAlert Order
New clients can also take advantage of the new malware detection and early alert system by adding it to their new Hosting Account order: Sign up for Web Hosting with HackAlert Malware Monitoring
6. Shared Hosting : StartUp vs. GrowBig vs. GoGeek
SiteGround’s hosting options are designed to meet a broad base of customer needs based on traffic, storage requirements, performance, uptime criteria, and features. Refer to SiteGround’s web site for specifics on offering costs/fees and the latest configurations available.
SiteGround offers several features with their hosting solutions. Through the use of the built-in control panel, users are able to create multiple email addresses and utilize the built-in password checker to check and enforce password strength. Also using the control panel, users have access to several open-source e-commerce applications such as PrestaShop, CS-Cart, and Magento, to name a few. Whether users are setting up a store, shopping cart, or other aspect of ecommerce, SiteGround offers built-in access to any number of tools necessary to complete the process.
The main difference is StartUp can only host 1 website but still comes with tons of features. GrowBig includes more server resources (faster website), priority support, and 30 daily backups (instead of 1 with StartUp). GoGeek comes with even more server resources (considered semi-dedicated hosting) and you can create a staging site to test code, designs, plugins… before launching. All higher plans come with everything in the previous lower plan.
Here’s the full comparison chart…
StartUp – cheapest plan sufficient for hosting 1 website with little traffic. Better than most $3.95/month plans from other hosts but lacks server resources (for speed), storage, priority support, and the helpful backup restoration tool (though you still get 1 daily backup). 99% uptimes and no internal server and other hosting-related errors from my own experience.
|1. All essential features||$3.95/month|
|2. Host 1 website only||10GB Space|
|3. 10,000 Visits||Lacks server resources|
GrowBig – host multiple websites with nearly 2x more server resources than StartUp (resulting in faster load times). Double the storage space, priority support and staging. Includes 30 daily backups and the backup restoration tool. Advanced caching if you use SG CachePress
|1. All essential features||$5.95/month|
|2. Host unlimited websites||20GB space|
|3. 25,000 Visits||3 levels of SuperCacher|
|4. 30 daily backups||Wildcard SSL certificate|
|5. Priority support||About 2x server resources|
|6. Backup & restoration service||About 2x email resources|
|7. WordPress special cache||Best cost/value ratio|
GoGeek – semi-dedicated hosting and is about 4x faster than regular shared hosting plans. Perfect for people who want a super fast website but don’t want to pay $80/month for cloud hosting. Includes staging (for testing before launching), unlimited restores by SiteGround’s support team, and e-Commerce features like 1 year free Wildcard SSL and PCI compliance for credit card fraud protection. GoGeek includes all features of GrowBig plus everything below:
|1. All essential features||$11.95/month|
|2. Host unlimited websites||30GB space|
|3. 100,000 Visits||Free PCI Compliance|
|4. 1 click WordPress Staging||Pre-Installed Git|
|5. Premium Backup & Restore||About 3x server resources|
|6. SG-Git for repo creation||About 3x email resources|
|7. WordPress special cache||Fastest shared hosting plan|
7. Cloud Hosting : Isolated Servers Are More Reliable
Based on innovative technology, SiteGround cloud hosting platform is ultra fast, autoscalable and allows you to customize your plan. It comes with 24/7 VIP support. Whether you are starting a small development project or need to host a high-traffic enterprise site, your best managed cloud hosting option is here.
There are 3 Things You must Know About SiteGround Clouds
SiteGround introduced a new cloud platform built on Linux containers almost 2 years ago. Since then and especially during 2016, it is seen a very dynamic development in this service. There has been a sharp increase in the number of new cloud hosting accounts opened with SiteGround, as well as a threefold increase in the upgrade activity within existing cloud servers. So, SiteGround recently took time to analyze their users behavior and they have some interesting findings that they would like to share.
SiteGround Clouds are Now Used by Really Big Websites
At the beginning, most of SiteGround cloud users were mainly people, who had simply outgrown their shared hosting plan. Their sites were just a little bigger than the ones they host on their shared servers. That is why SiteGround came up with an entry cloud configuration, that provides affordable access to a powerful cloud platform to any website.
During the last year, though, SiteGround witnessed a major shift in their cloud user base – more and more bigger production sites were starting to use cloud service, and they needed more resources. To adequately address these new needs, SiteGround has recently substantially increased the parameters of their Entry plan.
Clients Configure Their Own Cloud Resources
One of the features SiteGround was particularly proud of at the launch of Linux containers cloud was the flexibility it provided. The “Create Your Own Plan” link may not stand out prominently on our website, but this is obviously an yet unmatched resource flexibility option that SiteGround clients appreciate and use intensively.
It turns out that every second cloud SiteGround manage has a custom configuration different from the ones predefined on our website. This comes as no surprise, as none of our immediate competitors provides a similar and easily available feature. Another explanation is that adding more resources to SiteGround cloud plans is practically seamless. SiteGround container based platform allows each user to upgrade their CPU cores, memory or space at any time without delay or downtime.
The Hidden Treasure of Cloud Service is The Autoscale Feature
SiteGround autoscale feature allows automatic adding of resources to a cloud account in times of traffic spikes without any service interruption. The customer can choose upon what level of resource usage the system should add more units of CPU or memory and how many of them. Then the system checks the resource usage every 5 seconds and when an increasing consumption is noticed, it reacts in accordance with the settings.
The Autoscale is highly valued, especially among a certain group of SiteGround customers, who tend to run marketing campaigns that result in irregularities in their incoming traffic and whose website availability is more than critical for their business results. However, it seems that there are still many users, who are unaware of the existence and the real benefits of our autoscaling.
8. Dedicated Server : $229/month But Ridiculously Fast
As a person who manages a website or blog, you would reach a point when the shared hosting server isn’t enough to serve your purposes. There are further options available, as you know, such as the higher shared hosting plans! That having said, if you are expecting heavy amount of traffic and bandwidth requirement, it’s better to choose dedicated server hosting, which ensures non-shared resource availability. Quite promisingly, SiteGround dedicated hosting will be there to help you.
SiteGround — the well-reputed brand in the web-hosting industry — is offering premium managed servers for users, assuring best performance and resource availability. All the dedicated hosting plans from SiteGround are noted for a few features such as the state-of-the-art infrastructure, various options to ensure 24×7 connectivity and the ease of use when it comes to control panel and all. Now, please watch the different aspects of SiteGround dedicated web hosting and its different packages above. This is for high traffic sites needing a lot of resources and am sure it makes your site ridiculously fast. I just honestly don’t have experience with it (so I won’t give an opinion) but if it’s like any other SiteGround plan I’m sure it’s legit. Maybe when I reach 10,000 visitors/day.
9. Automatic Updates For WordPress Core + Plugins
WordPress native autoupdater updates your WordPress core to the next minor version. By default, everyone that has an active WordPress 4.8 or higher version should never worry again to update manually when it comes to minor versions update. All 3.7.x versions will be automatically applied at the background to your website by WordPress itself. Technically you may be able to click the update button in the back-end after a new version is officially released and before your installation is autoupdated but you need to be quite fast and lucky to do that.
Major WordPress versions updates, plugin and theme updates are not switched on by default and will not happen automatically. However, you can switch them on yourself by adding the appropriate lines in the wp-config.php file (see SiteGround tutorial on WordPress auto updates)
What is the SiteGround AutoUpdater doing?
SiteGround autoupdater warns you about upcoming WordPress updates, backs up your website, updates the WordPress core to the next version, both minor or major, and also updates any outdated plugins.
As you can see SiteGround autoupdater does quite a few things more than the current default native update functionality. That is why SiteGround has decided for the time being to give their tool precedence over the native WordPress one. This means three things:
- All new WordPress installs made through SiteGround system come with SiteGround autoupdater switched on, and WordPress native autoupdater switched off;
- If you switch on SiteGround autoupdater it will automatically switch off the native WordPress core updates.
- They will not switch off automatically an active SiteGround autoupdater, even if you switch on the native core updater manually, both will run simultaneously until you choose to switch off any of them yourself.
10. eCommerce Features (Free Let’s Encrypt SSL And More)
I could just get right into the numbers and raw parameters of this hosting platform, but before I do that, let’s take a moment to discuss what actually makes a quality e-commerce host and what to look for when choosing your perfect hosting plan.
- PCI compliance. This is something required by law if you intend to process any credit card data of your customers (which is the case for nearly all e-commerce stores).
- Dedicated IP address and an SSL certificate. A dedicated IP means that your site gets and exclusive address that’s not shared with anyone. Whereas an SSL authenticates your site on the web.
- Uptime / server tier. Quality data centers are classified as Tier 4. This means they guarantee that you’ll have less than 0.8 hours of downtime per year. Tier 1 is the lowest – nearly 30 hours of downtime per year.
- Good server specs. The more RAM the better. It will make your store quicker and improve the customer experience.
- Data center location. Get a server near your target audience’s geographical location.
- Good security mechanisms and policies. I won’t get into detail here, but the general idea is that your web host needs to have some security mechanisms and policies in place. The more they’re willing to share about this (either in their promotional materials or somewhere else), the better.
Features in SiteGround e-commerce hosting
Free Let’s Encrypt SSL – all plans come with a free Let’s Encrypt SSL in the cPanel.
Wildcard SSL – GrowBig and GoGeek include a wildcard SSL for 1 year which secures your site and it’s subdomains while giving you a site seal to showcase on your website. After the 1st year it will cost $89/year. You can view SiteGround’s SSL plans to learn more about these.
PCI Compliance – GoGeek includes PCI compliance (Payment Card Industry Data Security Standard) which prevents credit card fraud by unifying payments using 12 requirements.
Here’s what you get with SiteGround e-Commerce Hosting:
- Free PCI compliance depending on the plan you select.
- Free SSL certificate also depending on the plan you select.
- Up to 30GB of disk space on the server.
- Server configuration optimized for speed: RAID10, SAS HDD, MySQL on separate SSD, 24 CPU cores.
- Priority daily backups that include the storage of 30 copies and free manual restore.
- Priority support depending on the plan you select.
- Free domain name during sign-up.
- You can set up unlimited websites and MySQL databases.
- Can handle up to 100,000 visitors / month.
- Good security with power and hardware redundancy, server monitoring, SPAM prevention, anti-hack systems, and more.
- Data centers in Europe, United States, and Singapore.
Who’s SiteGround e-commerce hosting best suited for?
What this basically means is that you’re best off hosting your WooCommerce store with SiteGround, but taking your business elsewhere if you want to build your store on top of some other e-commerce platform. Make sure to select the right plan, which won’t necessarily be the cheapest one they offer.
11. SiteGround Added a Free Website Builder
SiteGround works with various CMS’s – WordPress, Joomla, Magento being some of the top favorites of it`s customers. No matter how straightforward SiteGround thinks these CMS’s are though, many customers have difficulties working with them. This is why SiteGround spent some time looking for the easiest website builder that they could integrate into their platform and offer to their customers as a solution to their hassles. SiteGround found it in Weebly – a powerful yet simple drag & drop website building tool.
Drag & Drop Builder
The easy drag & drop builder allows you to create a professional website with no technical skills required. Content elements (like text, photos, maps, and videos) are added to your website by simply dragging and dropping them into place.
You can choose from a wide variety of mobile-ready themes to kick-start your website. From ultra-modern, to bold and classic, the themes fit various design preferences while being automatically mobile-optimized for any screen size from desktops to phones and tablets.
Complete eCommerce Solution
Want to start an online store? You can use the complete eCommerce solution to provide a smooth online shopping experience. There are sophisticated storefront themes, payment options and more.
How to get started?
The free sitebuilder is available to all SiteGround customers. Login to your account and enable it from your User Area > My Accounts > Sitebuilder tab for any of your domains.
In addition to the free version, SiteGround also offering Weebly’s upgrade plans (Starter, Pro and Business).
So get started and build your website in minutes!
12. Avoiding CPU Overages
Tips To Avoid CPU Overages (On Any Host):
- Choose a plan that can handle your traffic
- Block unwanted bots and IPs using Wordfence
- Set parameters in Wordfence’s “option” settings
- Enable hotlink protection in Cloudflare’s settings
- Add captcha to your WordPress blog comments section
- Avoid resource-heavy plugins (eg. chat/calendar plugins)
- Use AWStats (in cPanel) to identify what’s causing high executions
If you are a SiteGround customer and you have been contacted regarding your account’s CPU resource usage, you would have received a graph showing how much CPU resources your account consumes.
The graph is split into two smaller graphs – the upper one shows the CPU time for your user. This is the average time a script started by your account takes to execute on the server. The time is in CPU ticks/cycles. The numbers on the left side of the graph show the number of CPU ticks and the digits at the bottom show the time on the server (the timezone on our servers is CST).
The lower graph shows the number of executions per hour your account makes. The numbers on the left side of the graph show the number of executions and the digits at the bottom show the time on the server (the timezone on our servers is CST).
A simple example of an execution is when a visitor opens your website and your index file is loaded. This counts as one execution. The more visitors your website has, the more executions it will generate.
You will also see two lines – a yellow and a red one. The yellow line shows the CPU usage and executions of a regular account on the shared server. The red one shows the CPU time and executions for your account. The higher the red line is, the more resources your account consumes.
13. Free Hosting Migration By SiteGround
SiteGround support team will be happy to assist you with the transfer of your website from the server of your previous host to your new server at SiteGround. With SiteGround you get a free transfer of one website per account. How to request website transfer help?
To request website transfer by SiteGround support team go to Support Section in your Customer Area, scroll down to the bottom of the page. Once you see the list of the possible support topics, click on the Transfer Website option.
I did this when I was on Bluehost (and have done it for quite a few clients sites who were on slow WordPress hosting) and I’ve never had a problem. The migration was done within a few hours with minimal downtime and no technical issues. So yes, I have full confidence in their technicians.
Note: If your previous host is running cPanel control panel, SiteGround can copy your whole account (pages, e-mail accounts and everything else you keep inside your account). However, if your previous host is not running cPanel, SiteGround can only copy the files/folders and databases, but not your e-mail accounts and/or other account settings.
How to transfer your website content yourself?
If you would like to transfer your website content yourself, here are some guidelines you might need:
- Create a backup of your site on the current hosting server and download it to your local computer.
- If you have any MySQL/PostgreSQL databases, and the backup facility does not archive them, create a dump of those and download them as well.
- Upload the backup files to your SiteGround account and extract them. To learn how to upload files to your web hosting account, please check our FTP tutorial.
- Import the database dumps to newly created databases. This is easily done with the phpMyAdmin tool in your cPanel. Please note that the imported file size cannot exceed 50 megabytes!
Do not forget to change DNS settings!
Please do not forget that after the file transfer is completed you should change the DNS settings of your domain name so that it points to your SiteGround account. Otherwise people will continue to access the old location of your website (at your old host) by typing your domain. Click here to learn how to do this.
14. Check If Your Current Hosting Is Slow
A number of factors contribute to how fast your connection to our servers is, including:
- Your computer health
- The connection you have to your ISP (internet service provider)
- The number of network hops between your ISP and our servers
- The amount of traffic our servers are currently having
Running a ping test can help you determine if your website is slow because of a connection issue. If it is, then running a traceroute test can help you to determine where in the connection there is a slow down.
Here’s a nifty little trick to see if your server response time (hosting) is slow. Just run your site through Google Page Speed Insights and if the reduce server response time item is in your report, this means your server (hosting) is slow. Google suggests a >200ms response time…
15. Most People Don’t Cancel After Signing Up
As a SiteGround affiliate, I can see how many people cancel their plan after they signing up – it’s about 5%. Just to give you an idea WP Engine’s cancellation rate is 25% and HostGator is around 60% (figures). SiteGround’s WordPress hosting has one of the lowest in the industry.
If for some reason you sign up and decide to cancel I would LOVE to know why. I can’t track this but I want to provide the best advice on my website so if for some weird, strange, out of the blue reason this happens to you… contact me and let me know what happened. I`ll definitely send you a gift worth $100.
16. Conclusion : Why Should You Host WordPress with SiteGround?
There are several factors one has to consider when choosing a hosting provider, mainly price, performance and support. As per the review I referred to earlier on, SiteGround definitely has the right infrastructure and even proprietary technology that guarantees a good performing speedy WordPress website or blog. In terms of price, I just checked (had never checked before) some other WordPress hosting providers and I can confirm that SiteGround are very well priced as well.
Support? Well as you have seen from my own personal testimony SiteGround has got outstanding support, and in my opinion that is what matters most, more than price and performance. After all these years I have one tip for you when it comes to hosting providers; you can have the best performing web server at the best price, but unless the hosting provider has good and understanding support, you have got nothing! The day your website, aka your main shop is down and income stops, or you encountered problems only support can save the day for you. Think of support as an insurance worth paying.
DO I RECOMMEND SITEGROUND?
SiteGround is a very affordable and reliable web hosting service for your website.
They have industry-leading and impressive uptime levels, fast servers, strong security features, and excellent customer service that leave the competition in the rear-view mirror.
The few downsides of choosing SiteGround as your web host, in my opinion, far outweighed by the upsides.
Provided that your site don’t go over SiteGround’s resource limits, you can be confident that your site will load quickly, be available when you need it, and will be secure to protect your data and your visitors’ privacy.
If you’re still sitting on the fence about SiteGround then take advantage of their 30-day money-back guarantee, meaning you can “try them out” and if you aren’t happy, then you will get your money back.
Disclosure : I am an affiliate of SiteGround, and I get a commission when you click a link and purchase hosting. That’s how I maintain this website. It doesn’t cost you anything. In fact, I guarantee you get the best price when you use my link.